If a drywall crack returns near an old patch, show where it came back and what you know about the earlier repair. A photo from before the last patch is useful if you still have one.
Place it on the wall
Step back far enough to show which wall has the crack. Note if it runs from the corner of a window or door, crosses the middle of the wall, or follows an old patch. Take a second shot from the side if the surface looks raised.
Put the photos in order
Write down when you first saw the crack, when it was last patched and when it came back. Use approximate dates if that is what you remember. Include any earlier photos and say whether there has been a leak or other work nearby.
Ask what should be checked
DAP describes spackling as a filler for holes, dents and cracks. If the crack keeps returning, ask what needs to be checked before deciding how to patch it again. Leave the surface intact while you collect the photos.
Share the photos and the repair history when you ask about a recurring drywall crack.